Flight Plan Safety Week
Posted on May 23, 2011
It's Safety Week on the Flight Plan blog! We hope you'll follow the Flight Plan as we explore various aspects of aviation safety. At the end of the week, we'll announce an exciting new series that will kick off next Monday. You won't want to miss it! In an industry so highly focused on customer satisfaction, which is more important: safety or service? At Pentastar, our dedication to safety can be seen throughout every aspect of our business. At the same time, we believe in delivering outstanding customer service. Are these competing interests? Find out as Pentastar President & CEO Rick Maloney explores the relationship between service and safety in the video below.
Building a culture of safety at Pentastar is a continuous journey. Managing a robust Safety Management System involves a complex series of risk analyses and the implementation of proactive safety programming. Rick Maloney explains how a few of those processes work and how they relate to training and preventative safety programming at Pentastar in the video below.
Next destination: "SMS: A Look into the Future" and "A Tradition of Safety" ETA: May 25, 2011