Pentastar Blog

Handled with Care

A transient Citation pilot stopped by our KPTK FBO this past Wednesday to have his plane washed and detailed. Our staff immediately hangared his plane and prepared to wash it. The pilot was so impressed with the care and attention to detail with which his aircraft was handled, he even stopped to take some photos. I decided to take some photos of the washing process myself. While tasks such as covering the landing gear and clearly covering and marking the pitot tubes are just part of our detailers' regular routine, our customers consistently notice when we go the extra mile to ensure their aircraft is returned to them in pristine condition. Once the wash is finished, the job must be signed off on based on standard operating procedures created and supported by the Quality Control department.  At Pentastar, we believe it's the little things that make a big difference.  In aviation, the details always matter. From washing and detailing aircraft to flight following, fueling and management - paying attention to the most minute details help us deliver a customer experience that we hope reflects the "Pentastar Difference" - an elevated attention to detail and exceeded customer expectations.  To better understand the attention to detail during an aircraft wash, you can click on any of the photos below to view them in a larger size. [caption id="attachment_157" align="aligncenter" width="300" caption="Unique "Remove Before Flight" static wick covers were specially made by the maintenance staff to protect some of the most sensitive equipment on the aircraft."][/caption]

[caption id="attachment_158" align="aligncenter" width="300" caption="Static wick covers are put in place before the wash begins."]Pitot tube covers are put in place before the wash begins.[/caption]
[caption id="attachment_159" align="aligncenter" width="300" caption="Landing gear is covered and protected prior to the aircraft wash."][/caption] [caption id="attachment_160" align="aligncenter" width="300" caption="Pitot tubes and static ports are covered and tagged with protective taped prior to the wash."][/caption]

[caption id="attachment_163" align="aligncenter" width="300" caption="Aircraft Detailer Jason Cheney carefully cleans a wing."][/caption]

[caption id="attachment_164" align="aligncenter" width="300" caption="The aircraft is thoroughly rinsed."][/caption]
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