Pentastar Blog

Creating Stress-Free Solutions: Meet Tim Keffer

If it seems like Tim Keffer knows exactly what will delight even his most demanding aircraft maintenance customers, it may be because his aviation apprenticeship began in childhood. After spending his formative years in and around the airport where his father worked as a DoM, Tim started his own career in aircraft maintenance - a career that has included roles as DC-8 mechanic, welder and flight engineer. At Pentastar, he's leveraged his experience and tech savvy to improve and innovate maintenance processes for more than a quarter century. In so doing, Tim has revolutionized the field in terms of efficiency, effectiveness and customer focus. By embracing the constant of technological change and advancement, Tim has been able to anticipate ways to meet the evolving needs of Pentastar's maintenance customers. His visionary web-based solutions have largely eliminated the need for on-site squawk oversight and approval, while his step-by-step online process illustrations enable a clear understanding of the work scope - from anywhere in the world. Above all, Tim is passionate about finding new ways to support Pentastar's customers - and to eliminate the stress that has long been associated with major maintenance scopes. If you'd like to learn more about how Pentastar is transforming the art of aircraft maintenance, and providing customers with solutions that work, we invite you to meet Tim Keffer. Tim uses videos and photos (like the examples below) to keep maintenance customers updated on the progress of their work scope. Applications like FaceTime help Tim and the maintenance team deliver updates in real-time. [caption id="attachment_256" align="alignnone" width="300" caption="A sample photo used to update an off-site maintenance customer."][/caption] [caption id="attachment_257" align="alignnone" width="300" caption="Another sample photo used to update a maintenance customer."][/caption]

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