COVID-19 Update

Pentastar Aviation Charter and Pentastar Aviation, LLC. COVID-19 Updates to ensure the safety of our clients and employees

At Pentastar Aviation, our paramount priority will always be to protect people and ensure we are ready, responsive and able to take action quickly. During this COVID-19 (coronavirus) pandemic, the team at Pentastar remains committed to helping you with whatever aviation needs you may have, while supporting the efforts to mitigate the effects of this virus. As we continue to actively monitor the situation, we wanted to share with you the additional precautions we’re taking to protect the health and safety for our employees, customers and visitors to our campus.

In our Executive Terminal and Campus

Pentastar is ensuring the safety and health of its employees, customers, and visitors alike by providing a sanitized environment throughout all of its facilities. Additional disinfection procedures have been implemented in each area of the facility for commonly used surfaces and high traffic areas using approved EPA products.

  • Non-essential employees are working from home to limit the amount of people in our facilities.
  • Without causing disruption to the business, we are limiting the amount of staff on site per shift and we are practicing social distancing.
  • We have educated employees for the signs/symptoms of COVID-19 and have given them authority to deny access to anyone exhibiting these symptoms.
  • We are wiping down all personal contact surfaces within the FBO common areas on three scheduled occasions and as needed after passengers/crew have departed the FBO.
  • We have eliminated eating within all common areas to discourage guests from gathering in close quarters.
  • To comply with Oakland County mandates, all employees and guests entering the facility are provided a questionnaire to prevent entry for those who have potentially been exposed to COVID-19.
  • We are following the latest CDC, TSA, and FAA protocols for all operations.

On our Aircraft

All Pentastar aircraft will undergo enhanced disinfection as directed by the CDC and WHO before/after each flight with approved EPA products. The below surfaces are areas of focus with regard to disinfection:

  • All hard surfaces in the cockpit, galleys, cabin and lavatories
  • Exterior surfaces like air stair rails, cabin entry doors and latches
  • Seats, including seat handles armrests and tray tables
  • Windows, video monitors and remotes

Passenger Interactions

  • Once onboard the aircraft and during flight, outside of an emergent event in the cabin, passengers should not approach the flight deck.
  • Passenger/crew luggage will be handled by line technicians equipped with disposable gloves.
  • Visitors who are picking up or dropping off passengers are asked to remain in their vehicle to limit the amount of people within the executive terminal.

As our community, our nation, and our world collectively continue to navigate through these unprecedented and uncertain times, the team at Pentastar remains committed to helping you get where you need to be, whenever you need to be there. We will continue to set the standard for aviation and customer support excellence as we have since 1964.

From our family to yours, please stay safe and healthy.

 

COVID-19 UPDATE

Dear Loyal Customers, Friends, and Concerned Travelers:

 

As our community, our nation, and our world collectively continue to navigate through these unprecedented and uncertain times, we search for ways to protect ourselves and the ones we love.  The team at Pentastar Aviation remains committed to helping you get to where you need to be, whenever you need to be there.  We will continue to set the standard for aviation and customer support excellence as we have since 1964.

 

From our family to yours, please stay safe and healthy.

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