Fixed Base Operation (FBO) Services

Servicing regional and global travelers for over 50 years, we’re the premier gateway into Southeast Michigan and the surrounding areas.  

Beyond a Fixed Base Operation (FBO)

FBO Services

Handling Fees

Fivestar Gourmet Catering

Industry Surveys

Book An Arrival

Voted #1 in the Great Lakes Region (2020 AIN FBO Survey) & #1 Best Independent FBO (2019 ProPilot PRASE Survey)

The most awarded aviation company in the world.

Pentastar is committed to exceeding industry standards for both safety and service excellence.

Call to make an inquiry: 

(800) 662-9612

Beyond a Fixed Base Operation

Going beyond the standard definition of an FBO, or what is commonly referred to as our Executive Terminal, our facility is thoughtfully designed to provide you with the most refined and relaxing accommodations. Located at Oakland County International Airport in Waterford, Michigan we have been servicing both regional and global travelers for over 50 years. We are the premier aviation provider creating ease of access into Southeast Michigan and the surrounding areas.

I’ve met all kinds of inspiring people in aviation – I’ve shaken hands with three U.S. presidents out on the ramp. But overall, what really inspires me, and gives me the most satisfaction, is doing something that makes other people’s lives easier. I’ll do everything in my power to make sure our clients have the best experience, in every situation.”

 

– Bob Sarazin, VP FBO Services

A steadfast commitment to safety ensures secure ramp access and a safe environment for anyone who enters our facility.

Preferred FBO provider for the Corporate Aircraft Association (CAA) at Oakland County International Airport (PTK).

 

We carry Avfuel branded Jet-A Fuel (with Prist/FSII fuel system icing inhibitor injected upon request) as well as 100LL fuel. The fuel trucks, pumping equipment, fuel inventory, and storage facilities are carefully maintained and regularly inspected to comply with the latest, most stringent Air Transport Association (ATA) Spec 103 safe fuel storage and distribution standards for airports.

FBO Services

 

Customer Service Representatives (CSRs)

Assistance with on-ramp passenger boarding and deplaning, transportation, lodging, and reservations for restaurants or entertainment venues

 

Fivestar Gourmet Catering

Full-service executive kitchen offering breakfast, lunch, and dinner for pilots, guests and any size aircraft. Delivery available to PTK, FNT, DTW, DET, and YIP

 

Amenities

Complimentary snacks and beverages, personal care items, Wi-Fi and much more

 

Terminal

Luxurious pilot and passenger lounges and multimedia conference facilities

 

Hangars

Approximately 130,000 sq. ft. of space, 5 heated hangars that can shelter aircraft as large as a G-650 or Global Express, largest hangar with a 45 ft. door height is able to house a Boeing 737

 

Additional Services

Flight planning, aircraft detailing, ramp-side vehicle valet (includes vehicle washing), aircraft maintenance, and the only privately owned jet-bridge in the U.S.

 

Safety and Security

Line Service Technicians certified through the National Air Transportation Association’s (NATA) Safety First Professional Line Service Training Program. Robust Safety Management System (SMS) to ensure secure ramp and facility access

 

DCA Gateway

Authorized gateway FBO for access to Ronald Reagan Washington National Airport (DCA)

 

Handling Fees

To provide maximum value, Pentastar Aviation also has several service options that allow for the handling fees to be waived.

Pentastar has extensive knowledge and experience handling both inbound and outbound international flights as well.  Acting as a liaison and working closely with the international handling companies and local authorities to ensure best practices.  For inbound international flights to Oakland County International Airport (PTK), Pentastar is the exclusive provider of international waste handling services.

Aircraft Type Minimum Uplift Handling Fee
Single Engine 25 Gallons $30
Twin Engine 50 Gallons $75
Light Jet 100 Gallons $150
Light—Midsize Turboprop 100 Gallons $150
Midsize—Heavy Jet 200 Gallons $300
Large Turboprop 200 Gallons $300
Super Heavy Jet 400 Gallons $600

Fivestar Gourmet Catering

Taking in-flight dining to new heights

Pentastar Aviation takes in-flight dining to new heights with cuisine from Fivestar Gourmet® catering that pleases the palate as well as the eye. Fivestar Gourmet operates a full-service executive kitchen facility offering diverse menus for any size of aircraft. Working in tandem with the concierge team they also offer an extensive selection of wine for nearly every taste and occasion.

Fivestar Gourmet also has the unique feature of being owned by an aircraft operator which provides the benefit of added knowledge of flight crews and food safety, allowing the team to ensure storage and meal preparation requirements are always taken into consideration.

On the ground, catering for aviation events and executive meetings is also offered. The on-site executive conference rooms, with advanced audio/visual capabilities, can accommodate parties of up to 50 people.

Local delivery of Fivestar Gourmet catering is also available via a refrigerated delivery van. Delivery service is available at the following airports: PTK, FNT, DTW, DET, and YIP.

Call for a quote:  (248) 666-8277

Fax catering order:  (248) 666-8222

Standard and businessliner menus featuring the most popular selections of our clientele

Should you have a special request or dietary restrictions, please contact Fivestar Gourmet directly.

2021 AIN FBO Survey voting open!

Please visit AIN to cast your vote for Pentastar, Fivestar Gourmet and mention our employees!

Thank you to those who voted for us!

We are excited to share the news that the 2020 Aviation International News (AIN) FBO Survey ranked Pentastar Aviation the #1 FBO IN THE GREAT LAKES REGION and #2 FBO IN THE AMERICAS! We are honored by this prestigious recognition and thank all those who voted for us, as well as our teammates who make it their mission to exceed customer expectations every day!

Please continue to vote Pentastar for Best FBO in the Americas and mention our employees in the 2021 AIN FBO Survey!

Book An Arrival

COVID-19 UPDATE

Dear Loyal Customers, Friends, and Concerned Travelers:

 

As our community, our nation, and our world collectively continue to navigate through these unprecedented and uncertain times, we search for ways to protect ourselves and the ones we love.  The team at Pentastar Aviation remains committed to helping you get to where you need to be, whenever you need to be there.  We will continue to set the standard for aviation and customer support excellence as we have since 1964.

 

From our family to yours, please stay safe and healthy.

You have Successfully Subscribed!