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Pentastar Aviation Tops AIN's FBO Survey for Second Year in a Row

With an overall score of 4.76, Pentastar Aviation is repeating its position at the top of the ratings this year. The FBO, the standout in a flock of five service providers at Detroit-area Oakland County International Airport, earned the same total as last year and garnered its highest score this year (4.84) in the CSR category. “We are committed to delivering the highest standards of safety and service excellence to our customers,” said company President and CEO, Greg Schmidt. “This commitment is reflected in every aspect of our operations.”

Founded in 1964, the company was originally the flight department for the Chrysler Motor Company, it has since developed into the epitome of a full-service FBO offering not just the traditional ground handling and fueling, but aircraft maintenance, avionics and cabin interior shops, aircraft management and charter, and even its own in-house catering department/café Fivestar Gourmet.

Occupying nearly 22 acres at PTK, Pentastar has ten acres of reinforced ramp, and approximately 130,000 sq ft of hangar space which is home to 21 aircraft ranging from a Gulfstream G100 to a BBJ. Its main 5,000-sq-ft terminal which is staffed and operational 24/7, has passenger lounges, multimedia- equipped conference rooms, concierge, and the Fivestar Gourmet Café. The 10,000-sq-ft two-story satellite Stargate terminal is specially equipped to handle large charter flights such as sports teams, with the country’s only privately-operated jet bridge and baggage carousel, along with a departure lounge. The company has leased an additional six acres of property on the airport on which it expects to build a new hangar complex to accommodate its continued growth.